Although barely, after today. I woke up at 7:30am really hot and proceeded to wake Jack up by thinking about breathing near him. The sound made him literally jump 6 inches off his matress. After taking him downstairs and getting him his bottle, I realized that I felt like ass. My throat hurt, my temples hurt, and I was completely wiped out despite having been up for only 15 minutes. Long story short, it’s a good thing Jack can entertain himself in his playpen these days, because I slept all morning and actually had to have Johnny come home at 11:00, then take Jack back to work with him in the afternoon. I’ve never had a migraine before, but I’m pretty sure that’s what this was. And a sinus-y one at that. I’ll thank my body never to do that again.
So we were down in Columbus on Sunday and Monday. As usual, we made lots of plans for various errands to get the most of the visit. This time, that included a trip to a portrait studio, The Picture People, for Jack’s one-year pictures. It became obvious that I was going to be late for the appointment, so I tried to call them to let them know and see if they wanted to reschedule. When I called the local number, I got a phone company message saying the number had been changed, and it gave me an 800 number to call. I called that, and got the Picture People national number. I followed the prompts, found the location, and pressed 1 to be connected to it. And then, I got the phone company message saying the number had been changed to this 800 number. Interesting - I pushed the speed limit a bit more and wondered if they knew their phones were messed up.
Got to Polaris, parked, dashed through the mall, and came face to face with…an empty store. The location is closed! Another woman was there with her daughter too, and we both kind of stood there, dumbfounded, staring at the doors. Just then a guy from Flash Photography, another portrait studio a few doors down, came by to hang up a sign saying hey, come to our place, we’ll honor your coupons or something like that. He said the PP closed last week sometime! There was another sign on the door saying to call this other 800 number for customer service, so I did that.
Twenty-five minutes later, I was taken off hold. I explained that I was here for my appointment, but the store had apparently gone out of business. The rep did apologize, but told me that since the employees don’t know UNTIL THE DAY THE STORE IS CLOSING, they don’t have time to call people and cancel their appointments. He said they do that so the employees don’t badmouth the company and tell customers to go somewhere else. What?! So having the customers take the time to show up and find out then that the store is closed wouldn’t have the same effect?? I’m not really happy about that shady business practice (and unfortunately a LOT of businesses do that, especially restaurants), but I asked him what he was going to do to keep me as a customer. He ended up rescheduling my appointment and telling the store manager to give me 20% off my order. The appointment is tomorrow and I don’t think that’s enough to compensate me for the hassle. I suppose we’ll see how ticked I still am then, and if they give me any trouble about using the three coupons for free sheets that I have. One thing’s for sure though, tomorrow I’ll have a link to some cute baby pictures!